Connecting Shopify
How to connect your Shopify store to Whisper using a custom app.
Updated: 29 May 2026
Connecting Shopify
Connect your Shopify store to Whisper using a custom app to provide your AI assistant with your product catalog and order data.
Step-by-Step Instructions#
Open Integrations settings
Navigate to Settings > Integrations in the Whisper sidebar.
Select Shopify
Click Connect integration and select Shopify.
Enter your credentials
You will need to provide:
- Store name: Your Shopify store prefix (e.g.,
my-store). - Client ID: From your Shopify custom app.
- Client Secret: From your Shopify custom app.
- Store name: Your Shopify store prefix (e.g.,
Test the connection
Click Test connection to ensure the credentials are correct.
Save the integration
Save the integration.

Creating a Shopify Custom App#
To get your Client ID and Client Secret, you need to create a custom app in your Shopify admin panel:
Log in to Shopify
Log in to your Shopify Admin.
Open Apps settings
Go to Settings > Apps and sales channels.
Create an app
Click Develop apps and then Create an app.
Configure API scopes
Configure the necessary API scopes (read access for products and orders, and write access for shipping addresses if you want Whisper to assist with updates).
Install the app
Install the app to generate the API credentials.
