Connecting Shopify

How to connect your Shopify store to Whisper using a custom app.

Updated: 29 May 2026

Connecting Shopify

Connect your Shopify store to Whisper using a custom app to provide your AI assistant with your product catalog and order data.

Step-by-Step Instructions#

  1. Open Integrations settings

    Navigate to Settings > Integrations in the Whisper sidebar.

  2. Select Shopify

    Click Connect integration and select Shopify.

  3. Enter your credentials

    You will need to provide:

    • Store name: Your Shopify store prefix (e.g., my-store).
    • Client ID: From your Shopify custom app.
    • Client Secret: From your Shopify custom app.
  4. Test the connection

    Click Test connection to ensure the credentials are correct.

  5. Save the integration

    Save the integration.

Entering Shopify credentials
Form for entering store name and API keys

Creating a Shopify Custom App#

To get your Client ID and Client Secret, you need to create a custom app in your Shopify admin panel:

  1. Log in to Shopify

    Log in to your Shopify Admin.

  2. Open Apps settings

    Go to Settings > Apps and sales channels.

  3. Create an app

    Click Develop apps and then Create an app.

  4. Configure API scopes

    Configure the necessary API scopes (read access for products and orders, and write access for shipping addresses if you want Whisper to assist with updates).

  5. Install the app

    Install the app to generate the API credentials.

Creating an app in Shopify
Configuring permissions for the custom app in Shopify

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