Installing the Chat Widget

Learn how to install the WhisperBot chat widget on Shoptet and other platforms.

Updated: 29 May 2026

To display WhisperBot on your website, you need to install the chat widget. The process varies slightly depending on your e-commerce platform.

Shoptet (Automatic Installation)#

If you connected Shoptet using the Marketplace addon, the installation is automatic.

  • You do not need to copy any code.
  • Simply toggle the Enable/Disable button on the WhisperBots page to show or hide the widget on your store.

Other Platforms (Snippet Installation)#

For most other platforms (e.g., Shopify, Custom sites), you will use an installation snippet.

  1. Open bot settings

    Navigate to WhisperBots and click on your bot to open its settings.

  2. Find the installation snippet

    Scroll to the Installation snippet section.

  3. Copy the snippet

    Click Copy snippet.

  4. Paste into your HTML

    Paste this code into your website's HTML, ideally just before the closing </body> tag.

Copying the installation snippet
The installation snippet section in WhisperBot settings

WooCommerce#

Chat widget installation is manual for WooCommerce in this phase.

  1. Copy the snippet

    Copy the installation snippet as described above.

  2. Paste into WordPress template

    Paste the snippet into your WordPress theme template (usually in the footer.php file).

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