Subscription and Billing

Manage your subscription, billing details, and invoices via the Stripe portal.

Updated: 29 May 2026

You can manage your Whisper subscription, billing details, and invoices through our integrated Stripe billing portal.

Managing Your Subscription#

  1. Navigate to Settings > Subscription

    Navigate to Settings > Subscription in the sidebar.

  2. Click Manage subscription

    Click Manage subscription.

  3. A secure Stripe portal will open in a new

    A secure Stripe portal will open in a new tab where you can:

    • View your current plan and billing cycle.
    • Update your payment method (credit card details).
    • View and download past invoices.
    • Cancel your subscription.
Managing subscription
Subscription management section

Inactive Subscription Warning#

If your payment fails or your subscription expires, you will see a banner at the top of the Whisper app: "Your subscription is not active."

  • To restore access, click the button in the banner or go to the Subscription settings to update your payment details.
Inactive subscription banner
Inactive subscription warning

Invoice-Based Payment#

The self-service billing portal is for credit card payments. If you require payment by bank transfer based on an invoice, please contact our support team to arrange an individual offer.

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