Integrations Overview
Learn about the types of integrations Whisper offers and how to manage them.
Updated: 29 May 2026
Integrations Overview
Integrations connect Whisper to your external systems, such as your email inbox or e-commerce platform. They are essential for providing your AI assistant with the context it needs to help your customers.
Types of Integrations#
There are two main types of integrations in Whisper:
- Email integrations: These connect your customer support inbox (via Gmail or IMAP/SMTP) so Whisper can receive incoming emails and send AI-drafted replies on your behalf.
- Product source integrations: These connect your e-shop (Shopify, Shoptet, WooCommerce, or Product Feed) to provide the AI with your product catalog, order data, and customer information.
Managing Integrations#
You can view, edit, and connect new integrations by navigating to Settings > Integrations in the Whisper app. Here you will see a list of all connected integrations for your organization.
