Connecting Gmail

If your customer support uses Google Workspace or Gmail, you can easily connect it to Whisper to power your Email Support features.

Prerequisites#

• A Google account that receives your customer support emails.

Step-by-Step Instructions#

1. Open Integrations settings

   Navigate to Settings > Integrations in the Whisper sidebar.

2. Select Email

   Click Connect integration and select Email.

3. Choose Gmail

   Choose the Gmail option and click Connect Gmail.

4. Authorize the connection

   You will be redirected to Google to authorize the connection. Log in to your support email account.

5. Grant permissions

   Review the permissions requested by Whisper (reading and sending emails on your behalf) and click Allow.

6. Complete the setup

   You will be redirected back to Whisper, and your Gmail account will be connected.

Troubleshooting#

• Authorization issues: If you encounter issues during the Google OAuth flow, ensure you are logged into the correct Google account and that you have granted all requested permissions.
• Account not found: If you see a "No account found for this Google login" error, contact your administrator.

Related Articles#

• Connecting Email via IMAP/SMTP
• Email Support Overview