What is Whisper?
Introduction to Whisper, its core pillars, how it learns, and supported languages.
Updated: 29 May 2026
Welcome to Whisper! Whisper is your AI-powered e-commerce customer support platform, designed to be your AI colleague for daily communication.
Core Pillars#
Whisper handles your customer support through two main pillars:
- WhisperBot: An AI chatbot that lives on your website and handles roughly 80% of typical customer requests automatically.
- Email support: A unified inbox where Whisper drafts AI-powered replies for your team to review and send.
How Whisper Learns#
During onboarding, Whisper performs deep research on your e-shop. By analyzing your product pages, shipping policies, FAQs, and blogs, it learns your product catalog and your brand's unique tone.
Supported Languages#
Whisper supports a wide range of languages for both the chat widget and email support:
- Czech
- English
- Slovak
- German
- French
- Spanish
- Italian
- Polish
- Hungarian
- Romanian